IT Service Desk Officer

09731
IT
North Strathfield, New South Wales

February 8, 2018

Imagine…working for a company that knows that its people are the key to its success in the marketplace. A company in which achieving extraordinary results and having a stimulating work experience are part of the same process.

We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives fuel our growth and enrich our global culture.

We are looking for an individual who enjoys working in a fast-paced, team oriented environment, likes to be challenged, and values the opportunity to make a difference.

  • Are you looking for a start into your IT career?

What better place to work than Campbell Arnotts – Fresh thinking, iconic brands, talented people, global opportunities!

  • As a Service Desk Analyst you will be responsible for a range of tasks including monitoring & resolving all 1st level incidents; escalating all 2nd & 3rd level incidents; documenting frequent problems and their resolutions as well as managing communication with our afterhour’s service desk ensuring all overnight calls are logged.

    Your amazing communication skills will be called upon daily when providing timely updates to users, answering calls and responding to emails, as well as providing face to face support to users with your focus on minimising the impact and loss of service to our customers.

    With most service desks availability is key! Our team work on a weekly rotating roster with start times staggered between 7am – 9am.

    We’re looking for someone who is passionate about IT and making a difference! You will have either completed an IT related TAFE course or be currently studying your degree in a related field. You will need to have a good grasp on HTML coding and your communication skills both written and verbal will astound us! Your high energy, passion to learn, strong attention to detail and your ability to follow a process and solve problems will hold you in good stead.

    So, to join our iconic company as we build one of the world’s most extraordinary food companies, apply now!

The Company is committed to providing equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, veteran status, disability, age, religion or any other classification protected by law.

In that regard, U.S. applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.